Privacy Policy

1. What personal data do we process:

We collect and use only the personal data that is necessary for our bespoke wedding dress business. We collect various categories of personal data, including:
. Identification and contact details (surname, first name, place and date of birth, identity card and passport numbers, postal and email addresses, telephone number, gender, age or signature).
. Données relatives aux interactions avec notre activité Robes de mariage sur notre site internet  www.lilar-paris.com/ our mobile app, on our social media pages (Facebook, Instagram, etc.), during interviews and telephone conversations, or in emails.
. The data we use may be collected directly from our customers or obtained from partners or service providers with whom we collaborate on marketing and communications relating to the services we offer at our establishment.

2. Why do we use personal data:

To fulfil a contract or provide pre-contractual information to our customers.
To provide information about our rentals and services.
To assist our customers with their insurance applications.
As part of our customer relationship management, we assess our customers’ needs.
Distribution of the cancellation insurance proceeds.

3. How long do we retain personal data:

We retain personal data for the duration of the contractual relationship and for the periods necessary to comply with applicable legal and regulatory provisions: 5 years for contracts entered into as part of a commercial relationship, and 10 years for invoices and contracts entered into electronically.

4. What rights do our customers have, and how can they exercise them:

Right of access : To obtain information regarding the processing of personal data and a copy of that personal data.
Right to rectification : If personal data is inaccurate or incomplete, the customer may request that it be amended accordingly.
Right to erasure : The customer may request the erasure of their personal data to the extent permitted by the regulations.
Right to restriction of processing : The customer may request that the processing of their personal data be restricted.
Right to object : The customer may object to the processing of their personal data on grounds relating to their particular situation. The customer has an absolute right to object to the processing of their personal data for the purposes of direct marketing, including profiling related to such marketing.
Right to data portability : Where this right applies, the customer is entitled to have their personal data returned to them or, where technically feasible, to have it transferred to a third party.
Right to set out instructions regarding data retention: The erasure or disclosure of personal data, applicable after death.
Right to withdraw consent : if the customer has given their consent to the processing of their personal data, they have the right to withdraw that consent at any time.
Le client peut exercer les droits listés ci-dessus, par courrier adressé à LILAR Paris en nous contactant sur notre site www.lilar-paris.com/ 
If the customer has any questions regarding the use of their personal data, they may contact our Data Protection Officer by post at the following address: contact@lilar-paris.com.